Legal
Shipping Policy
Last updated: 10 August 2026
Where we ship
Antar currently ships physical products to addresses across India where a supported delivery service is available.
Shipping options and charges
Available shipping methods, charges, and any delivery estimate provided for your address are shown at checkout before you pay. Shipping availability can vary by PIN code, product, order value, and carrier coverage.
Order processing
Orders are prepared on business days. We aim to dispatch orders promptly after payment is confirmed. If an order is materially delayed before dispatch, we will contact you using the details supplied with the order and provide the available options.
Delivery estimates
Delivery estimates are estimates rather than guaranteed appointment times. Carrier delays can occur because of weather, public holidays, operational disruptions, remote-area service, security restrictions, or other circumstances outside our reasonable control. We will assist where a shipment appears unusually delayed.
Tracking
Where tracking is available, it is provided through your order information or shipping notification. Tracking events are supplied by the carrier and can take time to update after dispatch.
Address accuracy
Please check your delivery address, phone number, and PIN code before completing checkout. If you notice an error before fulfillment, contact us immediately. We will try to help, but we cannot guarantee that an address can be changed after an order has entered fulfillment or been handed to a carrier.
Failed or refused delivery
If a shipment is returned to us because the address was incomplete or incorrect, delivery was repeatedly unsuccessful, or the parcel was refused, we will contact you about the available options. Additional shipping charges may apply for redelivery where the failed delivery was not caused by Antar or the carrier.
Damaged or incorrect deliveries
If a parcel arrives visibly damaged, or the contents are damaged, defective, incomplete, or different from what you ordered, contact hi@antarlife.com as soon as practical with your order number and photographs or video where useful. We will review the issue and arrange an appropriate remedy.
Returns
Return shipping is governed by our Return & Refund Policy. For approved change-of-mind returns, the customer is normally responsible for return shipping. For approved damaged, defective, or incorrect-item returns, Antar will arrange or reimburse reasonable return shipping.
Contact
Email: hi@antarlife.com
Phone: +91 76209 12283