Returns & Exchanges

Start a return, exchange, or cancellation request through your Antar account.

For eligible delivered items, you can request a return directly from your order. For eligible unfulfilled items, you can request a cancellation before fulfillment.

Open your orders

How to request a return

1. Open your Antar customer account and go to Orders.
2. Select the order containing the item you want to return.
3. Choose Request return.
4. Select the item and quantity, choose the return reason, add any useful note, and submit.

You will receive confirmation that your request was received. Please do not send the item until the return is approved and you receive return instructions.

Return window

Eligible returns may be requested within 14 days after the last item in the order is delivered. Items must generally be unused, unworn, undamaged, and complete with original packaging and included parts.

Damaged, defective, or incorrect order?

Submit the request through your account and add details in the note. You can also email hi@antarlife.com with your order number and photographs or video where useful. For approved issues caused by a defect or our error, Antar will arrange the appropriate shipping and remedy.

Change-of-mind returns

For approved change-of-mind returns, you are responsible for return shipping. Use a trackable service and keep the receipt until the return is completed.

Exchanges

Where inventory is available, we can process an approved return as an exchange. If the requested replacement is unavailable, we may offer an alternative or issue the applicable refund.

Refunds

Refunds are processed after the returned item is received and inspected. We aim to process an approved refund within 5 business days after inspection. Your payment provider may take additional time to post the credit.

Cancellations

For eligible unfulfilled items, open the order in your account and submit a cancellation request before fulfillment. A request is not automatically approved. If the item has already shipped, use the return process after delivery.

Final sale

Items clearly marked final sale at purchase are not eligible for change-of-mind returns. Antar Gift Cards are final sale except where applicable law requires otherwise.

Need help?

Email hi@antarlife.com or call +91 76209 12283. Please include your order number when contacting us about an order.

For the complete terms, read our Return & Refund Policy.